917-277-7580
917-277-7580
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Privacy Policy

Quest Mold & Asbestos Inspection & Testing (“Quest Testing,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or communicate with us via phone, email, or SMS.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or communicate with us via phone, email, or SMS.

  1. Types of Data Collected
    1. Contact Information: name, email, phone number, address
    2. Service Information: property address, inspection details, and sample notes
    3. Technical Data: IP address, browser type, device info, cookies
    4. Communication Data: emails, messages, and SMS correspondence
  2. How Data Is Collected
    1. Online forms and quote requests
    2. Phone calls and text messages (with consent)
    3. Email correspondence
    4. Cookies and analytics tools for website functionality and performance
  3. Purpose of Collection
    1. To schedule inspections and provide testing or consulting services
    2. To send estimates, invoices, and inspection reports
    3. To communicate with clients regarding appointments, reminders, or updates (via SMS with consent)
    4. For internal recordkeeping, compliance, and quality assurance
  4. Data Sharing
    1. We do not sell, rent, or share your information with third parties for marketing.
    2. nformation may be shared only with:
      1. Accredited laboratories for sample analysis
      2. Payment processors for secure transactions
      3. Legal or regulatory agencies, if required by law
      4. Our laboratories are fully accredited, and we can provide their credentials upon request.
    3. Mobile opt-in and SMS consent:
      1. By providing your phone number, you agree to receive service-related messages.
      2. You may opt out at any time by replying STOP.
    4. Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes.
  5. User Rights
    1. You may request to access, update, or delete your data at any time by contacting:
      1. in**@***********ng.com | +917-277-7580
  6. Data Security
    1. We use reasonable safeguards to protect personal data from unauthorized access or misuse.
  7. Updates
    1. This policy may be updated periodically. Continued use of our services means acceptance of any changes.

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Additional Legal Notices

  1. Quest Testing is not responsible for laboratory results, only for sample collection and interpretation.
  2. Payment is due at the time of inspection before samples are taken to the laboratory.
  3. Quest Testing is not responsible for any damage or disruption caused while collecting samples.
  4. To ensure accurate test results, all windows, air purifiers, and air filtration systems must remain closed for at least 12–24 hours before any testing (including mold, VOC, asbestos, or general indoor air quality testing).